We may from time to time update this Policy to reflect changing technology and other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you periodically review this page to ensure that you remain familiar with the most current version of the Policy.
Sugarloaf Vapor LLC uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.
Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud. We use industry standard encryption technologies, all credit card and bank information submitted on this web-site is transmitted directly to our merchant bank and never stored locally on the SugarloafVapor.net servers. As a further precaution, Sugarloaf Vapor staff has no access to your financial information, only the owners of the company have access to our merchant processing interface.
You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you'll find valuable. If you'd like to opt out of receiving future mailings from sugarloafvapor.net, please contact us.
SugarloafVapor.net also may use your personally identifiable information to "pre-populate" forms that are used by the Site to facilitate transactions with us and save you from entering every data field on the checkout.
Special instances when we might use personally identifiable information are discussed below.
We interface with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, emailing and other administrative services. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services and is limited to the intended purpose only.
We do not disclose an individual customer's personally identifiable information to third parties for any third-party direct marketing purposes. If you have been contacted by a third party, other than Sugarloaf Vapor LLC or one of its subsidiaries, who is privy to information you provided us, please contact our customer service department immediately and we will do everything in our power to investigate the issue.
SugarloafVapor.net sometimes conducts online surveys in connection with the Site in which we ask you for your opinions and demographic information. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers.
SugarloafVapor.net may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters.
Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of SugarloafVapor.net, our customers or others, and as otherwise permitted or required by law as regards to these special cases.
Emails from SugarloafVapor.net or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by SugarloafVapor.net. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites to ensure a safe browsing experience.
SugarloafVapor.net seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and SugarloafVapor.net’s servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk, but please remember that these risks can be minimized by using responsible browsing habits such as the use of anti-virus software and similar protection measures.
If you have signed up for an account with SugarloafVapor.net, you may update your mailing address, email address, name changes or telephone number by visiting the homepage and clicking "My Account" located at the top of the page.
If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can mail us at:
Sugarloaf Vapor LLC
PO Box 755
Washington Grove, MD 20880